At Helle Store, we understand that exceptional culinary tools deserve equally exceptional delivery service. Whether you’re a professional chef in New York, a home cooking enthusiast in London, or an outdoor grill master in Sydney, we’re committed to ensuring your carefully selected Japanese kitchen instruments reach you safely and efficiently.

Global Reach: We proudly serve customers worldwide, bringing the finest Japanese craftsmanship directly to your doorstep. Please note that delivery to certain Asian countries and remote regions may not be available due to logistical constraints.

Shipping Options Designed for Your Needs

Standard Shipping: $12.95

For those who can’t wait to experience their new culinary tools, our standard shipping option provides the perfect balance of speed and reliability.

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Real-time tracking available
  • Ideal for time-sensitive purchases

Free Shipping on Orders Over $50

We believe that exceptional Japanese craftsmanship should be accessible to all culinary enthusiasts, which is why we offer complimentary shipping on qualifying orders.

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Available for orders of $50 or more
  • Perfect for comprehensive kitchen upgrades

Our Delivery Promise

Just as our master blacksmiths approach their craft with precision and care, we handle every shipment with the same attention to detail. Each product—from our razor-sharp Fujimoto blades to our hand-forged Bunka knives—is carefully packaged to ensure it arrives in perfect condition, ready to transform your culinary experience.

Our delivery process reflects the same Japanese precision that goes into crafting our tools. We understand that whether you’re awaiting a new chef’s knife for your professional kitchen or a set of traditional chopsticks for your home dining experience, timely delivery matters.

Order Processing

All orders undergo careful processing within 1-2 business days. This allows us to ensure that every item meets our exacting standards before beginning its journey to your kitchen.

International Delivery Excellence

Operating from our San Diego base, we’ve perfected the art of international shipping. Our partnerships with world-class carriers like DHL, FedEx, and EMS ensure that your Japanese culinary treasures navigate the globe as efficiently as our master sharpening services maintain your blades’ surgical precision.

Please note: Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. Rest assured, we monitor all international shipments and will keep you informed of any significant delays.

After Delivery: Your Satisfaction Guaranteed

Our commitment to your culinary journey doesn’t end with delivery. We offer a 15-day return policy from the date of receipt, ensuring you have adequate time to evaluate your new tools in your own kitchen environment.

Whether you’re unboxing your first Japanese chef’s knife or adding to your collection of fine craftsmanship, we’re here to support your culinary artistry every step of the way—from our selection process to delivery and beyond.

Experience the Helle Store difference: where Japanese tradition meets modern delivery efficiency, bringing world-class culinary instruments to your kitchen, no matter where in the world you create your masterpieces.